Eurofarma launches infoDoctor: artificial intelligence at the service of healthcare professionals

A new virtual assistant with AI offers fast, safe, and updated information about medications.

Published in: August 11, 2025  and updated in: March 6, 2026
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São Paulo, August 2025 – Eurofarma, one of the companies that invests the most in innovation in Brazil, takes another step toward digital transformation in the healthcare sector. The launch of infoDoctor, a virtual assistant powered by artificial intelligence, arrives to support doctors and healthcare professionals in their daily clinical practices.

The project involved collaboration across various company areas—such as Medical Affairs, Customer Service, Communications, Pharmacovigilance, Regulatory, Marketing, and Quality Assurance—and allows practical and secure access to official leaflet information for healthcare professionals regarding Eurofarma and Momenta medications.

The service is available directly via WhatsApp or the EurON Pro portal, requires no download, and operates 24 hours a day.

Key features include:

  • Quick consultations on dosage, contraindications, warnings, adverse events, etc.
  • Search by active ingredient to locate medications.
  • Comparisons between medications.
  • 24/7 availability without the need for app installation.

With infoDoctor, Eurofarma reinforces its commitment to innovation and support for healthcare professionals by providing a modern, agile, and reliable channel for decision-making.

Click here to access infoDoctor via WhatsApp. Click here to access infoDoctor via browser. 
To check out eBulas, the system version developed specifically for patients, click here.
Important disclaimer: these features are currently available only in Portuguese

About Eurofarma
Founded in 1972, Eurofarma operates in the healthcare sector, producing and marketing products and services to improve people's quality of life. Focused on shared value generation, it covers key pharmaceutical segments such as prescription drugs, OTC and personal care, generics, hospital, oncology, and animal health, in addition to providing third-party manufacturing services. With broad coverage across therapeutic classes, the portfolio comprises over 4,000 SKUs, serving major medical specialties. A leader in medical prescriptions in Brazil, Eurofarma is present in 24 countries, with 100% coverage in Latin America and operations in the USA and Africa. It has 13,300 employees and 11 manufacturing plants.

Eurofarma on social media
Facebook: @eurofarma | LinkedIn: @eurofarma 
Instagram: @eurofarma | Youtube: @eurofarmalab